Terms and Conditions
Welcome to Digii Grow Agency (“we,” “our,” or “us”). By accessing our website, purchasing our services, or engaging with our team, you (“client,” “user,” or “customer”) agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.
1. Services
Digii Grow Agency provides comprehensive Digital Marketing Solutions, including but not limited to:
-
Google My Business Management
-
Google Account Creation & Verification
-
Google Suspension Removal
-
Local SEO & Optimization
-
Search, Display, YouTube, and Local Ads
-
Facebook & Instagram Marketing
-
Website Development
-
SEO Services
All services are provided according to the plan selected and as per the mutually agreed scope of work.
2. Client Responsibilities
-
Clients must provide accurate and complete information required for service delivery.
-
Any delay in providing information, approvals, or materials may result in delayed timelines.
-
Clients are responsible for maintaining access to their Google, social media, or website accounts (if applicable).
3. Payments
-
All payments must be made in advance before service initiation, unless otherwise agreed in writing.
-
Prices mentioned are exclusive of applicable taxes unless stated otherwise.
-
Failure to make payment on time may result in suspension or termination of services.
4. Refund Policy
-
All sales are final. No refunds will be issued once services have been initiated.
-
Refunds may only be considered in exceptional cases such as:
-
Service cancellation by Digii Grow Agency due to internal reasons.
-
Duplicate payment made by the client.
-
-
Approved refunds (if any) will be processed within 5–7 business days, and the amount will be credited to the original payment source.
-
Refund timelines depend on the payment gateway and bank processing times.
5. Cancellations
-
Clients may request to cancel services before the start of the project.
-
Once a project has commenced or work has been delivered, no cancellation or refund is applicable.
6. Service Timelines
-
Estimated timelines will be communicated before project initiation.
-
Timelines depend on client responsiveness, approval cycles, and scope changes.
-
Digii Grow Agency will not be liable for delays caused by third-party platforms (Google, Meta, etc.).
7. Ownership & Rights
-
Upon full payment, clients retain ownership of final deliverables (e.g., creatives, website files, ad copies).
-
Digii Grow Agency retains the right to showcase completed work in its portfolio or marketing materials.
8. Limitation of Liability
-
Digii Grow Agency will not be held liable for any loss of revenue, data, or reputation arising from digital platform issues, third-party changes, or ad performance.
-
We do not guarantee specific rankings, leads, or sales outcomes.
9. Confidentiality
Both parties agree to keep all project-related and business information confidential and not disclose it to third parties without prior consent.
10. Modifications to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. The updated version will be effective immediately upon posting on our website.
11. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in [Your City, State].
12. Contact Information
For any queries, concerns, or refund-related issues, please contact us at:
📧 Email: support@digiigrowagency.com
📞 Phone: +91 77770 91247
🌐 Website: digiigrowagency.com